Challenges
The customer’s application (grain drying) was inefficient and time consuming. They were losing resources and ROI because of:
- Too much downtime on machines and for customers in the field assessing control issues
- Inability to create a user-friendly process control system
- Too much time spent wiring with relays and timers
- Inefficient communications protocols
Opportunity
The comprehensive nature of our OCS Controls paired with versatile Expandable & Remote I/O would allow our team at Horner to help this customer in designing a plan that could:
- Control at least 8 motor starters (1 – 60HP)
- Communicate with dryer burner controls
- Integrate remote access controls, trending, and reporting
- Offer FREE programming software
- Combine the functionalities of their separate HMIs and PLCs into a singular system
Solution
Through our EXL6 and XL7 OCS Controllers paired with SmartRail Remote & Expandable I/O, the customer has seen substantial improvements within and through:
- Technicians spending less time in the field through remote access capabilities
- The ability to access critical data logged in the event of machine loss
- Quick problem-solving through independent sensor monitoring
- US-based support (the customer appreciates having someone just a phone call away)