Inside Sales Representative

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Headquarters – Indianapolis, IN
Full-Time
Sales

This position is responsible for promoting the value proposition, products, and services of Horner Automation Group. 

Job Responsibilities

• Understand Horner Automation Group’s products, services and capabilities.
• Understand industry and competitors’ products, services and capabilities.
• Follow up on quotes, opportunities, and leads
• Provide support to Outside Sales Managers, Manufacturer’s Representatives, and Distributors
• Through proficient use of interpersonal skills via phone and email, engage and probe customer to ensure their true needs are determined and provide optimal solutions.
• Maintain account relationships with key decision-makers at assigned accounts and
• cultivate long-term relationships at all levels of the organization.
• Respond in a timely and accurate manner to incoming requests for quotes, order entry, and issue resolution
• Optimize utilization of Customer Relationship Management (CRM) for customer information, lead and pipeline management.
• Provide applications and product selection assistance.
• Create quotes and enter received orders.
• Regular outbound calling to follow up on quotes, opportunities, and leads.
• Assist with training of new Regional Sales Managers.
• Demonstrate commitment to Horner Automation Group’s workplace environment by leading, acting and behaving in a professional manner.
• Follow all company policies and procedures

Skills and Experience

• 2+ years of experience in sales of technology products in a business-to-business environment.
• A positive attitude and professional appearance along with the ability to thrive in a small company environment and build strong relationships with coworkers, customers and partners.
• Must be persistent, action-oriented, results-driven and self-motivated.
• Strong interpersonal and customer service skills.
• Excellent written and verbal communication skills.
• Strong organizational skills, ability to set priorities and meet deadlines.
• Ability to prioritize and multi-task numerous activities but remain immediately available for incoming calls.
• Experience using Customer Relationship Management software, Microsoft Office applications, and ERP systems.
• Ability to interact well with all levels of customer functions up to C-level executives.

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